My cat is a naughty, naughty kitty. She likes to jump up on my counter and walk all over my General Electric induction cooktop. Normally this is not a problem, and just results in various beeps, buzzes, and flashing lights. However, the other day she was up on the cooktop, and somehow she activated the Control Lock feature. When this happens, the Control Lock red light comes on, and none (except the timer) of the other controls work.
The standard response from GE is to Press the Control Lock button for five seconds. This did not work in my case, and apparently also does not work for hundreds of other people. Seems GE is telling them they need a service visit, and they then charge the customer a minimum of $75 to “adjust” the control-lock sensor.
Let me tell you a secret that the General Electric hotline does not tell the customer. The Control Lock sensor does in fact work, it just is not lined up properly. To fix, take your palm and lay it flat across the control lock button, you will hear a beep, and then in 5 seconds, you will hear two beeps and the Control Lock will be off. This may take a bit of fussing with your palm to find the right place, but it does work.
Thank goodness I figured out, I had a pound of bacon with my name on it just waiting to get sizzled up.